COMPREHENSIVE PRIVACY NOTICE

ALYRA FASTING & WELLNESS CENTER
Last update: January 2025

Summary version

At Alyra Fasting & Wellness Center, we care for your information with the same attention as we care for your well-being.

  • We collect your personal and medical data only to evaluate if you are a candidate for therapeutic fasting, accompany you during your process with medical safety, and continuously improve our programs.
  • Your information is shared only with our medical team and never for commercial purposes.
  • You can request access, correction, or deletion of your data by writing to hola@alyra.mx.
  • If at any time you wish to revoke your consent or stop receiving information, you can also do so through the same email.

Full version (legal)

1. Identity and address of the person in charge

Ruth Dalila Salcedo Frías, with trade name Alyra Fasting & Wellness Center, RFC SAFR900804EB4, with contact address at Duque de Rivas 2128, Col. Arcos Vallarta, Guadalajara, Jalisco, C.P. 44130, is responsible for the treatment of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.

2. Personal data we collect

We collect your personal data through our contact forms, newsletter subscription, and medical form for therapeutic fasting retreats.

Requested data includes: Full name, Date of birth, Height and weight, Blood type, Schooling, Place of birth, Marital status, Family and personal medical history, Tobacco/alcohol/drug consumption, Current or past conditions, Regular medications, Pregnancy or suspicion, and Reason for interest.

3. Purposes of processing

Your personal data is used to: a) Confirm if you are a candidate for therapeutic fasting. b) Facilitate medical and nutritional monitoring during the retreat. c) Prepare clinical records and generate internal statistics to improve wellness programs.

Your data is not used for advertising purposes nor sold to third parties.

4. Sensitive data

Alyra collects and processes sensitive data related to your health and lifestyle habits. These data are handled with strict confidentiality and are only accessible to authorized medical personnel, under a signed confidentiality letter.

5. Data transfers

Personal data is not shared with third parties outside of Alyra, except for the internal medical team (doctor, nutritionist, nurse) participating in your care.

In case of making online payments through Stripe, some basic financial data (such as name and email) may be transferred outside of Mexico, in accordance with the privacy policies of said platform.

6. ARCO Rights

You can exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO) by sending an email to hola@alyra.mx with the subject "ARCO Request".

The message must include your full name, contact method, and a description of the right you wish to exercise. You will receive a response within a maximum of 20 business days.

7. Revocation of consent

At any time you can revoke your consent for the processing of your personal data by sending an email to hola@alyra.mx.

8. Use of cookies

Our website uses cookies and analysis tools (such as Google Analytics and Meta Pixel) to improve user experience. You can configure your browser to reject them.

9. Security and storage

Alyra implements administrative, technical, and physical measures to protect your personal data, including secure passwords and restricted access.

Data is stored in its own database and in Google Drive, with limited access to authorized medical personnel.

10. Data conservation

The data will be kept indefinitely, for as long as Alyra maintains operations, unless the owner requests its deletion.

11. Changes to the notice

Alyra may modify this Privacy Notice at any time. Updates will be available at www.alyra.mx.

12. Contact

If you have questions or comments about this Privacy Notice, you can write to us at hola@alyra.mx.

📧 hola@alyra.mx
📞 +52 33 3005 2025